Frequently Asked Questions
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FAQs
Answer: No.
Massage is available to women who are conquering all stages of life.
Answer: Yes.
All health funds can be claimed at Balancing Womanhood (previously Mama & Bump) on Pregnancy Massage, Postnatal Massage and Remedial Massage Treatments. Rebates are not available for Relaxation Massage Services.
If you forget to bring your private health fund membership card with you on the day, you will be emailed a receipt allowing you to make the claim directly with your health insurer.
Please check with your health fund regarding your level of cover for remedial massage – this varies between insurance companies and levels of cover.
Answer:
A pregnancy massage is tailored to a pregnant body and is available in all trimesters. The treatment can have a remedial or relaxation focus and this can be discussed on the day. Only a remedial focused treatment is able to claim private health rebates.
A postnatal massage is catered to the first 12 weeks post the birth of baby or longer if you prefer the comfort of the supportive cushions that accommodate breastfeeding women. It can have a remedial or relaxation focus and this can be discussed on the day. Private health rebates can be received for this treatment if it has a remedial focus.
A women’s massage is for any woman who is currently not pregnant or is not less than 13 weeks postnatal. Women’s massages can have a relaxation or remedial focus which can be discussed on the day. Private health rebates can be received for this treatment if it has a remedial focus.
Answer:
A Remedial Massage is aimed at treating physical injuries and areas of pain.
Commonly misunderstood in the massage industry, a remedial massage does not necessarily mean an intensely firm pressure massage. Many effective techniques that are used do not elicit high levels of pain and discomfort such as resistance stretching and myofascial releases. The therapist will always work within your pain tolerance and monitor the effectiveness of each technique used.
A Relaxation Massage is aimed at comforting and soothing the body. High levels of stress and emotional burdens can be eased through a relaxation massage. Slow, long strokes are used to encourage relaxation and often these treatments are used for a full body experience rather than directed at one area of the body.
Answer:
There are three ways you can make a booking:
1 – Book Online
2 – Send a Text Message
3 – PhonePlease be aware that Balancing Womanhood (previously Mama & Bump) does not have a receptionist. Your messages and calls are responded to at the earliest opportunity. Thank you for your patience with this. To ensure that clients receive full attention during their massage booking, the phone is set to silent mode. Calls and messages are not responded to when a client is in attendance. If your phone call is not answered, please leave a voicemail and be assured that your text or call will be responded to as soon as possible.
Please beware that phone calls, voicemails, text messages and social media messages that are sent after hours will be replied to promptly during the next working day.
Answer:
Please view our Policies
Answer:
A therapist trained in pregnancy and postnatal massage will have a full understanding of the physiological changes that occur during these periods and what precautions need to be taken. A trained therapist will use appropriate techniques for pregnancy and ensure that your treatment is catered towards your needs, positioning you appropriately as you grow and always looking for signs and symptoms that ensure you are provided with the safest treatment possible.
Answer:
Here at Balancing Womanhood (previously Mama & Bump) - time is made for compassionate support and listening as well as understanding that grief is stressful, isolating and exhausting. It’s not just about a massage. It’s about feeling supported without having to pretend that everything is okay.
Answer: No.
It is the preference at Balancing Womanhood (previously Mama & Bump) to position you in a side lying position for massage once your bump has begun to grow (trimester two and onwards). You will be surprised how comfy this is, supported with several cushions and pillows. This allows for full support of your body and reduces the strain on the lumbar area of your low back. In addition, this position allows for increased remedial techniques to be used to ease muscular discomfort.
A pregnancy pillow option is offered in the first 22 weeks of a singleton pregnancy, allowing you to lay face down comfortably.
Answer:
Pregnancy
Massage is safe during all trimesters of pregnancy. There is no ‘cut off’ date as to when you have to cease massage treatments. In the later weeks of the pregnancy, women will frequently visit right up to their 40th week and in some cases beyond. I advise you to ensure you feel generally ‘well’ before coming in at the end of your pregnancy. If you feel a bit ‘off’ then I recommend you stay home and rest. Women will also frequently book a massage on the day of or day before their planned C-section to help ease feelings of anticipation.
Postnatal
Massage can begin after the birth as soon as you feel ready. If coming in before your 6 week check-up, please confirm with your doctor or midwife that they consent to the massage. This is simply a protocol to ensure there is nothing still of concern being followed up since the birth. Postnatal treatments are for women in the first 12 weeks post birth. Positioning on the table is specifically catered to your needs and ensures comfort for both breast feeding and non-breast feeding clients.Answer:
This will vary person to person and depends on your needs.
If you are looking to improve an acute condition that is causing pain, you may look to have a massage more frequently at first and then begin to reduce as the pain is resolved.It is important to remember that you cannot expect your condition to be corrected or fixed in one single treatment. If you are maintaining a condition or receive massage for general well-being and as a preventative measure you may prefer a massage every 3-6 weeks, or at a rate that works well for you individually on a consistent basis.
It is helpful to remember that massage kept up regularly will bring the greatest results. The therapeutic effects of massage are cumulative, the more often you receive a massage, the more quickly your body will respond.
Answer: No.
Unfortunately at this time, mobile massage service is not available.
Answer:
Suggestions to increase the results of your massage are:
• Arrive on time to your appointment. Arriving in a rushed state may take you longer to relax on the table.
• Let your therapist know what it is you hope to achieve from your massage.
• Begin your massage with an empty bladder and try not to eat a full meal right before arriving. Eating a large meal immediately before your massage can cause you discomfort as you lay on the massage table. Try to have a small snack instead or give your larger meal some time to digest before arriving.
• If you have a cough or cold, reschedule to when you are feeling better. Yes, coughs and colds can spread but resting your body is just as important. Having a massage is similar to a light work-out for your body. The body will recover quicker when you reduce the stress you place on it.
• Relax. You will get the most benefits when you allow yourself to check out of your daily demands for the time you are on the table. Don’t be concerned about hairy legs, sweaty feet, chipped nail polish, body shape etc.Answer: Yes.
Massage is a great friend to the above-mentioned allied health professionals. Your massage appointments can be integrated into your health plan to manage your condition along with these other complementary appointments. I will work with your health professional to ensure the most effective treatment is provided.
Answer:
Baby is welcome to accompany you to your massage, most babies are happy to settle quietly to the side in the first 8 weeks. Babies up to 12 weeks are welcome. Your baby is required to be safely secured in a pram or capsule during your treatment as child minding is not available at Balancing Womanhood (previously Mama & Bump) and caring for the safety of you and your baby is of upmost importance. Your baby is able to be nursed by you on the table at times, but this can restrict the treatment provided to you. Providing bubs with a feed before the massage often works well before proceeding to settle them for your appointment.
Answer:
Draping is known as the towels, sheets and blankets used to cover you while you are on the massage table. Strict draping guidelines are adhered to, to ensure you feel comfortable.
You will always be draped appropriately, only the area being massaged at the time will be uncovered. Your privacy is of highest priority.
Lighter draping is available for warmer bodies and warmer months, additional draping is added to increase your warmth. This is discussed with you at your massage.The treatment room offers heating and cooling for your comfort.
Answer:
Depending on what area of the body you choose to have massaged, will decide what clothing articles to remove for your massage. A full body massage requires you to disrobe down to your underwear for your massage, therefore keep this in mind when deciding what to wear. Comfortable clothing that allows you to dress and undress easily will be helpful to you.
It is best to remove all jewellery before your massage. Please also consider this when choosing what to wear to your appointment. Your therapist will leave the room to allow you to both undress before your massage and get dressed upon completion of your massage.
Underwear bottoms must be worn at all times, whilst a bra is optional. Please be aware that a sports bra or crop top will need to be removed if your back is receiving massage so that this area can effectively be accessed and treated.
Your comfort level is considered at all times when it comes to undressing for your massage. If you wish to keep your bra on, but have your back massaged, a bra that can be unclipped from the back is highly recommended.
Breastfeeding mums who feel more secure with their bra on are encouraged to wear a bra that unclips from the back also.
Answer:
If your pregnancy has been identified as ‘high risk’ for any reason, it is asked that you check with your medical team that they are happy for you to receive massages for the duration of your pregnancy.
If you have any of the following, please discuss with your Doctor or midwife:
• Cardiac Disorders / Heart Disease
• Chronic Hypertension / Gestational Hypertension
• Pre-Eclampsia
• Kidney Conditions
• Risk of Miscarriage
• Current Bleeding
• Placenta Abnormalities / Placenta Previa
• Severe Asthma
• Multiple Birth Pregnancy
• Blood Clotting Disorders
• Foetal Heartbeat or Movement abnormalities
• Complications from a previous pregnancy that you are being monitored for during your current pregnancy.Answer:
Balancing Womanhood (previously Mama & Bump) is owner operated and does not have a receptionist. The studio offers bookings only by appointment, therefore does not offer walk in enquires or gift voucher purchases. Your messages and calls are responded to at the earliest availability. Thank you for your patience with regard to this. To ensure clients are given full attention during their appointments, the studio phone is on silent. Please leave a voicemail if your call is missed be assured that your text or call will be responded to as soon as possible.
Please feel free to:
1 – Send a text message
2 – Email
3 – CallMessages sent through Facebook and Instagram are monitored less frequently. Please send a text message to ensure you are promptly relied to.
Messages, emails and phone calls will be responded to during work hours, therefore please know you will be responded to on the following day should you contact during an evening or on a day that Balancing Womanhood is closed for business.
Answer:
Sometimes this can’t be helped. Please call or send a text to advise that you’re running late. Depending on your arrival time and the booking that follows yours, your full treatment time may still be able to be provided. If not, we will work within the time allowed.
No. Our services do not include postpartum binding.
Balancing Womanhood (previously Mama & Bump) operates 9.30am - 3pm, Tuesday to Saturday.
Nurture Her After Loss treatments are exclusively available on Thursdays to respect client's privacy away from pregnant and postpartum clients.
Yes.
The studio operates by appointment only.
There is ample car parking available.
As of 18/10/24 gift vouchers will not be available for sale until further notice.
From time to time I have to pull them from being available to keep them under control and ensure I do not over-sell them based on my ability to honour them.
If you would like to gift your special person a massage at Balancing Womanhood (previously Mama & Bump), you are welcome to book a massage and pay for it on the website.
I look forward to treating your deserving person.
Please find the Terms & Conditions here.
During the online booking process are prompted with the question 'Are you redeeming a gift voucher at this booking?'. If your voucher has expired or simply is not accepted when trying to redeem online, simply ensure you have provided the gift voucher number here in the booking form and ensure you bring a copy of it to your massage.
Yes absolutely. If the service you wish to book is more than the voucher you have been gifted, you may upgrade and pay the additional amount on the day.
Balancing Womanhood (previously Mama & Bump) is currently not selling digital or physical gift vouchers.
As of 18/10/24 gift vouchers will not be available for sale until further notice.
From time to time I have to pull them from being available to keep them under control and ensure I do not over-sell them based on my ability to honour them.
If you would like to gift your special person a massage at Balancing Womanhood, you are welcome to book a massage and pay for it on the website.
I look forward to treating your deserving person.
The 30 minute distance healing session is completely done by distance. There will be no contact from me on the day as your session commences. This service has purposefully been designed for those who do not live locally or find it hard to secure a suitable time for an in-person option.
By the day's end, you will receive a summary of your energy reading via email. Please be patient as this is done manually by me.
The 30 minute distance healing session does not require you to be present in person.
When you book your session, you will be asked to nominate a time, however this is simply securing your distance healing to occur on that day.
This express session has been designed for time-poor individuals or those who don't live locally and need a little TLC dedicated to their current state of energy.
While I will be tuning into your energy at the time you have chosen, you can choose to either continue with your day, or you may decide to take the half an hour to lay down somewhere comfortable.
If you choose to set the time aside to lay down, I recommend you choose somewhere comfortable and without distraction. You may wish to set a timer for the 30 minutes, as well as play a relaxing song list, burn calming essential oils or burn your favourite incense to have your feeling as grounded as possible.
You don't need to do anything else.
Please ensure you arrive to your allocated Zoom appointment on time. Late arrival will shorten your appointment time and therefore reduce your healing session.
To maximise your session, set yourself up where you will be able to relax during the energy healing component. Setting Zoom up on your mobile phone can be a good option for portability should you wish to lay on the couch and still be within reach of the Zoom call.
You may like to create a calm atmosphere by burning your favourite essential oils, candle or incense. Wear comfy clothing if possible.
Intuitive energy healing is gentle yet powerful. It has the ability to calm your energy, allow you to enter a relaxed state of mind and release any areas in the body that energetic restrictions have formed.
Each person will experience energy healing differently, and each person is likely to expect a different experience each time they receive energy healing. This is because it depends on where the energy of an individual is flowing and not flowing at the time.
Common experiences include feeling different sensations in parts of the body such as tingling, vibrations, pulsing, heat/coldness. Others report none of these sensations. There is no right or wrong way to feel.
As you will often feel relaxed and rested, you may enter a meditative/sleep like state, which can result in seeing colours, visions or simply just feeling more connected to yourself.
You will always have the best energy healing session if you are open to whatever does or doesn't present itself. Placing no expectation on yourself will take away pressure to feel a certain way, and will allow energy to flow through you with much more ease.
I personally like to describe an energy healing session as a catch up with the 'real you'. The person with all the wishes, hopes and dreams that you entered this world with. She often gets buried under life's stresses and expectations, but she is really the one that shines through you and is the core of you who you truly are.
